PC Repair began as a small workshop in Sydney's tech district when founder John Smith noticed a growing need for reliable computer repair services that prioritized customer education and transparent pricing. Starting with just two technicians in a modest shop, we've grown into one of Sydney's most trusted technical service providers.
Our expansion came naturally as we built our reputation through word-of-mouth from satisfied customers. In 2010, we moved to our current location on Tech Street and expanded our team to include specialists in various areas of computer repair and maintenance. Throughout our growth, we've maintained our commitment to quality, transparency, and customer satisfaction.
Today, with over 20 years of combined experience, our team handles everything from complex hardware failures to sophisticated software issues, serving both individual clients and businesses throughout the Sydney metropolitan area.
At PC Repair, our mission is to provide exceptional computer repair services that not only fix immediate issues but empower our clients through education and preventative maintenance. We believe technology should work for people, not against them, and we're committed to making that a reality for every client we serve.
We maintain the highest standards of technical expertise through continuous learning and certification.
We explain technical issues in plain language and provide detailed quotes with no hidden costs.
We believe in empowering customers with knowledge about their systems and how to prevent future issues.
We follow sustainable practices in our operations and responsibly recycle electronic components.
Our technicians bring years of experience and specialized knowledge to every repair job. Each team member is certified in their area of expertise and committed to continuous professional development.
Founder & Head Technician
With over 15 years of experience in hardware diagnostics and repair, Alex leads our technical team with expertise in motherboard-level repairs and data recovery operations. He holds multiple certifications including CompTIA A+ and Apple Certified Mac Technician.
Software Solutions Expert
Rebecca specializes in operating system troubleshooting, virus removal, and software optimization. Her background in computer science allows her to diagnose complex software issues efficiently. She's particularly skilled with Windows, macOS, and Linux environments.
Network & Security Specialist
Daniel's expertise lies in network infrastructure, cybersecurity, and cloud integration. With certifications in Cisco networking and cybersecurity, he helps clients secure their systems and optimize connectivity across devices. He specializes in small business network solutions.
Customer Service Manager
Olivia ensures that every client receives exceptional service from initial contact through repair completion. With a background in IT project management, she coordinates our team's efforts and keeps customers informed throughout the repair process.
Over the years, we've built a reputation for excellence in computer repair through our commitment to quality service and customer satisfaction. Here are some key achievements that distinguish our service:
Recognized by the Sydney Business Association for excellence in technical service and customer satisfaction.
Our entire technical staff holds industry-recognized certifications including CompTIA, Microsoft, and Apple technical certifications.
We pride ourselves on our ability to diagnose and fix issues correctly the first time, saving our customers time and frustration.
Recognized for our sustainable practices in electronic waste management and environmentally responsible operations.
When my business server crashed right before a major deadline, the team at PC Repair saved us from disaster. They worked after hours to recover our data and had us back online within 24 hours. Their expertise and dedication were impressive, and the transparent pricing was a refreshing change from other IT services I've used.
Small Business Owner
As someone who works from home, my computer is essential. When it started acting up, I was worried about losing important files and facing expensive repairs. The technicians at PC Repair not only fixed my hardware issues but took the time to explain what happened and how to prevent it in the future. Their customer education approach was incredibly valuable.
Freelance Graphic Designer
After spilling coffee on my laptop with three years of research data, I thought all was lost. The data recovery specialists at PC Repair worked wonders and managed to recover nearly everything. Beyond the technical expertise, what impressed me most was how they kept me informed throughout the process and never gave false hopes. Truly professional service.
University Researcher
Take a look inside our modern repair facilities where our technicians work their magic on your devices.
Whether you're facing hardware failures, software issues, or need data recovery, our team is ready to help. Contact us today for professional service with transparent pricing.