Terms of Service

1. Introduction

Welcome to PC Repair. These Terms of Service govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our website or services.

2. Service Description

PC Repair provides computer diagnostics and repair services, including hardware replacement, software troubleshooting, virus removal, network setup, data recovery, and computer optimization. Our technicians are trained to handle a wide range of computer issues with precision and care.

We strive to provide accurate and reliable services, but we cannot guarantee that our services will meet your specific requirements or that they will be uninterrupted, timely, or error.

3. Customer Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information about your computer issues
  • Backup your data before service, as we are not responsible for data loss during repairs
  • Ensure you have legal ownership of the device and all software licenses
  • Pick up your device within 30 days of being notified that repairs are complete
  • Pay all applicable fees for services rendered

4. Pricing and Payment

All prices for our services are subject to change without notice. We will provide a cost estimate before performing any repair work, but final charges may vary based on the actual work required.

Payment is due upon completion of services. We accept major credit cards, cash, and bank transfers. For certain repairs, a deposit may be required before work begins.

5. Warranties and Repairs

We provide a 30-day warranty on parts and labor for most repairs. This warranty does not cover:

  • Damage caused by accidents, misuse, or abuse after repair
  • Software issues unrelated to the original repair
  • Water damage, electrical surges, or other environmental factors
  • Issues caused by third-party modifications after our service

Warranty service requires the original receipt and is valid only for the specific issues addressed in the original repair.

6. Data Privacy

During the repair process, our technicians may have access to data stored on your device. We respect your privacy and will not access, copy, or share your personal data except as necessary to perform the requested services.

However, we recommend backing up all important data before service, as we cannot guarantee data preservation during repairs. For more information on how we handle your data, please refer to our Privacy Policy.

7. Limitation of Liability

PC Repair is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to data loss, business interruption, or computer failure.

Our maximum liability for any claim arising from our services is limited to the amount paid for the specific service that is the subject of the claim.

8. Unclaimed Property

Devices left unclaimed for more than 60 days after repair completion will be considered abandoned. After reasonable attempts to contact you, we reserve the right to dispose of abandoned devices and may charge storage fees for devices left beyond 30 days.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of PC Repair and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

PC Repair
123 Tech Street, Sydney NSW 2000, Australia
Email: [email protected]
Phone: +61 2 8475 3928

Last updated: June 15, 2025